Dental Lectures

Learn how to design your new patient paperwork to uncover your patient’s wants and needs.  Hear how to conduct your new patient interview to find out how your patient presently feels about the value of their dental health and their history with dentistry. When you develop a system that involves the whole team, in this key component of practice management, you’re guaranteed to increase treatment acceptance.

GOALS 

• To set specific guidelines on optimizing every new patient’s experience to the practice.
• Empowering each team member with an understanding of their role in the optimal new patient experience.
• Clarifying the importance of each and every new patient interaction between the patient and the team.

OBJECTIVES

• Review of existing systems so that your patients will not have to tell you the same thing twice.
• Develop interview skills to increase the patient’s sense of comfort and connection on their first visit.
• Design your patient paperwork to support your goal of uncovering what is most important to your patient.
• Utilize a new patient phone slip that starts the relationship with your patients and increases patient connection.

Learn what it takes to have patients see you in the “best light” so they feel safe and confident in your abilities as well as move forward with recommended treatment.  It’s rewarding to understand that your professional success and personal fulfillment depends on you and characteristics you CAN control.   Ongoing practice success is a result of your personal relationships and your ability to have an optimal response to

others.  Make positive changes to your professional image and personal expression so
your patients are as comfortable as possible throughout their time with you.  Embrace your options of resilience to withstand our present challenges.  

GOALS

• Learn to create your best first impression, quality impression, and lasting impression. 
• Understand how to exude confidence and increase your patient’s trust in their recommended treatment.
• Be comfortable in using the social skills successful people employ with one another and with your patients.
• Create daily habits to increase your resilience through the most challenging times we face.

OBJECTIVES

• Attendees will have a proactive mindset towards communicating with patients and peers.
• Each attendee will add to their list of skills the ability to empower themselves with increased resilience.
• Understanding the impact of what is said and how it is said will increase awareness and outcome so your patient’s experience is stress free and they understand treatment care.
• Body language skills will be employed along with proactive verbiage to move patients towards increased health. 

Today’s challenges can leave us unsure and unsettled.  So much has changed in our industry and you may have personally had an undue amount of stress. There is actually a science to being your very best and coming out on the other side of COVID 19 and enjoying your career.  

Change in any form can be unsettling. Sometimes you had input into the practice protocols and sometimes your voice went unheard.  Identify what you do have control over and how it can enrich your life.

Tap into the resources of Yale, Harvard and the Navy Seals to best equip yourself for moving forward.  Your health and happiness depend on what you are doing now mentally and physically to strengthen your leadership position within your team.

GOALS

• Get clarity on what 3 actions you can take immediately to improve depression or anxiety.
• Learn to frame what is happening to you in the best light so you can take the next step.
• Understand how to exude confidence with your patients and your team.
• Get comfortable in knowing “this too shall pass” and that you have options.

OBJECTIVES

• Embrace a proactive mindset towards challenges at hand with both your patients and your team.
• Identify 3 poison mindsets that will stunt your practice success once you return for “business as usual”.
• Stop actions and attitudes that will undermine your confidence.
• Get clarity on where to use your time and your resources today.
• Focus on what you have control over and get comfortable with the uncomfortable reality of uncertainty as we know it now.

This interactive course is filled with real-world examples and solutions to the challenges we face in our closets every day. This course will help you identify how individual poise and self-image affects both personal and business success. We will then learn how to avoid the most common image mistakes and shop with confidence to get the perfect fit every time. Learn how to look like a million without spending it!

What are the top 5 ways we undermine ourselves with our patients and don’t even know it? How do you talk about the social skills so necessary to a team’s success without offending others? Janice will answer these questions and more as she walks you through the dos and don’ts of how to achieve that charismatic level of success for your practice.

This is a life and leadership course specifically for female dentists.  It is an opportunity for growth and support pertaining to goals and self-fulfillment.  This is an interactive time for coaching and encouragement based on effective leadership and personal clarity.  Learn what successful women know and apply to have more of what they want and less of what does not serve them.  Embrace the fact that “having everything” is a myth but “having what you want most” is attainable.

• Discover the top 4 myths women have about their limitations
• Commit to using the personal tools available to increase your self confidence
• Embrace the positive aspect of being your best you.